A driver waiting inside, not outside
Meet & Greet means your driver waits in the arrivals hall with a name board, rather than you searching a busy pickup zone after a long flight.
When it is worth booking
Particularly useful travelling with young children, a lot of luggage, unfamiliar with the airport, or simply landing late at night when the last thing you want is to find a car park stand in the dark.
How to add it to your booking
Meet & Greet can be added as an option during the booking process for a small additional fee, for any Scottish airport transfer.
How your driver finds you
Your driver holds a name board and waits at the arrivals barrier, watching for your flight status on the airport screens — there's no need to call or search once you land, they'll already be watching for you.
Worth it for connecting passengers too
If you're arriving on one flight and continuing on to a longer journey by road, Meet & Greet removes the stress of navigating an unfamiliar terminal with a tight connection to make.
What happens after you book
You'll get a confirmation email immediately with your driver's details sent through 24 hours before pickup, once a driver has been formally assigned to your job rather than just accepted in principle. On the day, your driver will confirm they're on the way with a short message, so you're never wondering whether the booking actually went through.
If your plans change
Journeys can be rescheduled free of charge up to 24 hours before pickup — just reply to your confirmation email or call the number on it directly. Inside 24 hours, get in touch as early as possible; we'll always try to accommodate a change even if we can't guarantee it at short notice.
A straightforward complaint policy
If something genuinely goes wrong — a late driver, a booking error, anything short of what we promised — tell us. We'd rather know and put it right than have you quietly never book again.
How pricing actually works
Every price is built from three things: distance, vehicle type, and any add-ons like a child seat or Meet & Greet. There is no base call-out fee stacked on top, no peak-time multiplier, and nothing added after the fact — the number shown at booking is the complete number, luggage and passengers included as standard within each vehicle's stated capacity.
Vehicle options explained
Standard saloons suit up to four passengers with modest luggage; estate and larger vehicles handle bigger groups or more bags; executive options add a higher specification of vehicle for the same route at a modest premium. The booking tool shows exactly what's available and priced for your specific journey once your route is calculated, rather than a generic list that may not actually be available on the day.
Licensed, insured, accountable
Every driver is licensed through the relevant local authority and DBS-checked before ever taking a booking. This isn't a marketing claim we make lightly — it's a minimum bar, and one a surprising number of informal or unlicensed operators in the private hire space do not consistently meet.
Frequently Asked Questions
Your driver waits inside the arrivals hall holding a name board, rather than waiting at the outside pickup point.
A small fixed fee, shown and added during the booking process u2014 use the booking tool to see the exact amount for your trip.
